EditorialsBy Matt Bud, Chairman, The FENG

What happened?

From our daily member newsletter on December 3, 2020

One of the most difficult questions one is almost required to answer is why we left our last job. Being a little bit of a wise guy, my inclination is to say “They stopped paying me.” Or, in the alternate, “When they changed the locks on my office and had security escort me out to the street, I thought it best not to come back.” Okay, you can’t really use these lines in an interview, unless of course you are really good at comedy. The problem with the question is that it is at once a silly question, an unfair question, and a difficult question, especially for us financial types who are used to providing incredible detail in any situation [ Read more… ]

Handling compensation negotiations

From our daily member newsletter on October 25, 2020

Money makes the world go around, or so they say. If this is the case, can there be any more delicate subject to bring up with a potential employer than your potential salary? There was a comment I heard on “Streets of San Francisco” many years ago that is applicable here: “First liar never stands a chance.” As applicable to salary negotiations, it is always better to let the potential employer put something on the table before you try to improve upon it. It is just good negotiating to find out the relevant range before saying anything. The danger of presenting your salary demands too early in the process is considerable. The acceptable price of anything someone might want to [ Read more… ]

Hidden customer objections

From our daily member newsletter on October 18, 2020

It is a sad fact of interviewing that often times those sitting on the other side of the table hesitate asking questions that you would gladly answer. The kinds of questions I am talking about are things that might be grounds for a lawsuit because they skirt the edge of age discrimination or one of the other laws out there to “protect us.” While it is your decision whether or not to answer questions you know are illegal, the real problem with questions of this nature is that when they are the “elephant sitting in the room,” very little real communication takes place between you and the interviewer unless you get them out of the way. If you had a [ Read more… ]

Phone interviews

From our daily member newsletter on October 5, 2020

Probably one of the most difficult interviews to pull off well is a telephone interview. (I much prefer Zoom!) Let’s start off with the idea that the lack of face to face contact prevents you from seeing if the words and ideas you are presenting are playing well. A live audience, or a Zoom interview is always better. Is the person on the other end of the phone nodding in agreement? Are they rolling their eyes? Even for someone who spends as much time on the phone as I do, it is often hard to tell. Sitting during a telephone interview is probably not a good idea because your conversation will tend to lack energy. This is at least one [ Read more… ]

Spilling your guts

From our daily member newsletter on August 27, 2020

With all of the flap these days about integrity, I am concerned that members of The FENG, being honest financial types, will again fall into their natural propensity to tell too much about things that are no one’s business. I hope that I can trust you to blather on about all of your technical prowess and your many achievements. I also hope that you will explain at length about all matters that will enhance your candidacy for the position in question. However, when it comes to certain subjects about your past or future, it is perhaps best to “dummy up,” or at worst to say things that will be heard as direct answers. Please understand that I am not suggesting [ Read more… ]

Always take the high road

From our daily member newsletter on August 12, 2020

America is a great place, isn’t it? Everything is always someone else’s fault. I guess this is why Americans are so quick to sue. After all, we can’t take the blame for that which has happened to us. There were significant mitigating factors. Primarily due to, partially offset by. I’m sure you are familiar with the approach. All right, perhaps I shouldn’t have made those disparaging remarks about the way the boss dressed and how he always came in late, but I only mentioned it to most of his staff. And, I was only kidding. Actually, I am only kidding here. But, I thought I would make the point that it is human nature to come up with some explanation [ Read more… ]

You sure can rattle on

From our daily member newsletter on August 11, 2020

Breathing is a very important activity. And, during an interview, you should be doing a lot of it. The guideline we begin our lives with is the ever popular 90 second announcement. I hope that all of you have mastered this art form. The 90 second announcement is an important tool in your job search because you have so many opportunities to speak briefly with others and impart some wisdom about who you are and what you do. It is also the world’s best answer to that question that begins most interviews: Tell me about yourself. So, find lots of opportunities to practice your 90 second announcement. Primarily due to, partially offset by. Is there any question that we can [ Read more… ]

The excuse you can’t cure

From our daily member newsletter on June 18, 2020

The world of job search is filled with a lot of cruel jokes. I have often argued that when the answer is no with respect to your candidacy, the best thing you can probably do is stop listening. The reason is that just about everything that follows will either not be entirely true or will be as close as words come to being an out and out lie. Those on the other side of the table often consider these statements “little white lies.” The problem with the questionable statements of fact that come at you in these situations is that they have that glimmer of truth. And, since you are at a sensitive stage in your life, you tend to [ Read more… ]

Telephone sales

From our daily member newsletter on April 28, 2020

If getting up in front of a large group and doing your elevator pitch isn’t bad enough, giving it over the phone is worse. At least in front of a group, large or small, you have some visual feedback as to whether or not it is going over well. Add to this that many folks call you from cell phones with “CB radio” quality connections (i.e. you can’t talk unless they stop), and you have a communication challenge of the first order. There are several suggestions I have heard over the years and some that I use that I will share with you tonight. The first thing to keep in mind is that you never know when an important call [ Read more… ]

Details, details, details

From our daily member newsletter on April 1, 2020

One of the most annoying things about us financial types (at least to non-financial types) is the long-winded and seemingly endless explanations we provide when discussing complicated situations. Although we are mistakenly thought to always “cut to the chase” or go right to “the bottom line,” when it comes to communicating about important matters, no detail no matter how small or insignificant (to others) can be left out if in our minds it provides a link of logic important to the “moral” of our story. Nowhere is this more true than the saga of how we lost our last job or when asked to discuss our career progression. In the case of why we left our last job, it is [ Read more… ]

First, get the job offer

From our daily member newsletter on March 16, 2020

I often have been heard to joke that when I was in the Advertising business I worked with people who lied even when it wasn’t necessary. Their reason was simple. They didn’t want to get out of practice. In much the same way, you as a job applicant need to “stay the course” even when you may know very shortly into the process that the job in question is not of interest for whatever reason or reasons. I suppose it would be more polite (and members of The FENG tend to be VERY polite) to just drop out of the process, but I would suggest to you in the strongest of terms that, like my “friends” in the Advertising business, [ Read more… ]

The excuse you can’t cure

From our daily member newsletter on February 11, 2020

If you really need to get someone you are interviewing off the phone or out of your office, there is no better approach than to use what I call “The excuse you can’t cure.” In the annals of job search, there is no better tool. No one gets mad. No one screams. No one hits you. (This is especially important.) The beauty of “The excuse you can’t cure.” is that the victim doesn’t feel a thing. In fact, he/she usually accepts the problem as his or her own, not yours. This tool plays itself out with comments such as “If only you had a CPA.” Well, if you don’t have one, you certainly aren’t going to get one by tomorrow. [ Read more… ]

The dreaded telephone interview

From our daily member newsletter on January 30, 2020

If going on an interview wasn’t stressful enough, having a telephone interview is even worse. More and more these days, companies are doing a telephone screening of candidates before they go to the time and expense of having someone come into the office. The good news is your resume has been pulled from the hundreds submitted. The bad news is, you are about to be ambushed. When I have a client who wants to do an initial telephone screen, I usually insist on contacting our candidates before they call. The simple reason is that many candidates list their cell phone on their resume as a primary point of contact. So, visualize this. You are driving down the road in heavy [ Read more… ]

Dummy up

From our daily member newsletter on January 28, 2020

Most of the postings in our evening newsletter do not reveal the name of the client. There is a reason for this. The search firm wants to keep it a secret. (Duh!) There are several reasons why they tend to do this. Their first fear is that you might call their client. Now I know that none of the members of The FENG are dumb enough to do this, but it does happen once or twice a year. (With 37,000+ members we have quite a track record of good behavior.) Usually it proves to be someone other than someone from our august body who has committed this crime, but the suspicion still remains. Old habits of secrecy die hard, and [ Read more… ]

Trick questions

From our daily member newsletter on January 27, 2020

Now that the job market is going to be picking up again (from my lips to God’s ear), I thought we should turn our attention to the favorite trick questions that interviewers like to ask. In the spirit of sharing our knowledge and experience, I would ask those of you who have your favorites to send them in, hopefully with a good answer. If you don’t have a good answer to your “trick question,” send it in anyway. If need be, we will put it out to a panel of our experts. The all-time favorite is, of course, why did you leave your last job? Inquiring minds have a right to know I suppose, but if there was ever a [ Read more… ]

The original 2 for 1 sale

From our daily member newsletter on November 17, 2019

Every once in a while The Wall Street Journal publishes a cartoon worthy of discussion. Several years ago, the “Pepper … And Salt” cartoon showed a job seeker, obviously older, explaining his credentials to the interviewer with the following words: “Don’t think of me as a 54-year-old job applicant. Think of it as getting two 27-year-olds for the price of one.” This is not quite as good as the Jos. A. Bank buy one, get two free sales, but close enough. I’ve been sent several articles recently about age discrimination. Great topic and one that I think we should spend a lot of time beating a dead horse about. I’m thinking in terms of a belief system where we can [ Read more… ]

True confessions

From our daily member newsletter on November 10, 2019

While confession may be good for the soul, it is deadly when it comes to job search. The dreaded question: What is your greatest weakness? This is one of those questions we could easily do without. And, they often catch us by surprise. Enron aside, the problem is that most senior financial folks are very honest. I’m sure there is something about each of us we believe to be our greatest weakness. However, this is not the time to tell ANYONE about your secret concerns. Okay, you do have to say something. To say you have no weaknesses comes off as conceited or worse arrogant. But what should you confess to? My suggestion is that you target those things that [ Read more… ]

Throwing up on the customer

From our daily member newsletter on October 31, 2019

I hope you will all forgive me for the rather melodramatic subject of tonight’s editorial. Now that I have encouraged you to talk, my fear is that you will talk too much. Personal selling is a grand profession. Unlike many of the products that can be sold through mass marketing, personal selling products tend to be complicated, just like you. Complex products require a lot of sales training. Those of you who have experimented with selling insurance or other related financial services can relate to your fellow members of The FENG that the technical information was easy to absorb, but the real job of these folks is selling and more selling. That said, when you have a great product like [ Read more… ]

Fending off “silly” questions

From our daily member newsletter on October 24, 2019

Here you are (minding your own business) interviewing for a highly desirable “work opportunity” and all of a sudden, out of nowhere, a question is raised about your knowledge of a specific topic. If the issue being raised was on the position description, shame on you. I have to assume that you carefully read this obvious document and are clear in your mind where you have shortcomings. These areas are the proverbial “elephant sitting in the room” and are part and parcel of your preparation process. Given that you have been selected to be interviewed, one must assume that on balance you are a good fit and under active consideration. If you have a “knowledge void,” with respect to a [ Read more… ]

Ensuring a productive interview

From our daily member newsletter on August 18, 2019

I think you will find as you are out and about interviewing, that there are always at least two difficult questions that an interviewer would like to ask you. And, not much will happen during an interview unless you get them out of the way. While the “elephant sitting in the room” varies by person, the most obvious question first question is why you left your last job. I tend towards wise guy answers like: They stopped paying me. Or the ever popular: When the security guard threw me out into the street with all my possessions, I didn’t think it made sense to go back to work. Why this question is so important is hard to explain, but just [ Read more… ]

Unasked questions

From our daily member newsletter on July 31, 2019

People rarely ask or even want to know why the sky is blue or why the sun comes up in the East and not the West. And, when you are sitting in an interview, these are not questions you need to have answers for. The difficult thing to determine when the rubber finally meets the road is what nagging and potentially terminal (at least to your candidacy) unasked questions exist in the mind of the interviewer. We usually find out that there were such questions when we get the call telling us the job went to someone else, or that they are going to keep looking. Unfortunately, the reasons we get as to why they passed on our obvious qualifications [ Read more… ]

War stories

From our daily member newsletter on April 4, 2019

Anyone who has been working as long as most of us in The FENG must have their favorite personal war stories. The question is really how best to use those stories in interviewing and resume writing. I often hear these stories from members and marvel that they frequently don’t appear at all on their resumes. The reason normally given is that they are saving them for the interview. Friends, if they are such great stories, why aren’t they on your resume? If you don’t put them on your resume, you may never get that interview! I think the usual reason is that they are just too long. Knowing many of my own stories and how I can rattle on, it [ Read more… ]

The reason you weren’t chosen

From our daily member newsletter on March 31, 2019

You would think that at this point in our lives our BS detectors would be well tuned. Unfortunately, when it comes to being rejected for a “work opportunity,” the “reasons why” we are given are more often than not taken as some kind of absolute truth. I am often asked by candidates for assignments I am handling for clients of The FECG, LLC (www.TheFECG.com) why they weren’t chosen. I wish I had an answer that provided some useful information. In the hundreds of assignments we handle in a year, I can count on one hand the number of times that a client has taken me through the entire batch and given me explanations why this one or that one wasn’t [ Read more… ]

And playing the role of Matt Bud

From our daily member newsletter on March 12, 2019

One of the more difficult aspects of job search is the need to “play a role” that is not necessarily in keeping with our mental picture of ourselves. The question of “Who am I anyway?” comes up on a daily basis. If we are no longer employed or even if we are, the position description or the job we are responding to or the interview we are engaged in may require a total rethink on our part. If we have been Chief Financial Officer of a firm and “in command” but we are now competing for a Controller’s slot, our “less than subservient manner” may cause us to lose a position for which we are well qualified and one in [ Read more… ]

The original unfair question

From our daily member newsletter on March 7, 2019

One of the worst and rudest questions any job seeker is asked is what the minimum salary is that they would accept. Although there is a file out on our website filled with tough interview questions, this one ranks up at the top of ones I would avoid answering directly at all costs. Hard to know if this is a question expressing serious interest in your credentials or if it is just a scare tactic of sorts to see whether or not you will blink. One thing you should know is that “the first liar never stands a chance.” If you allow yourself to go first, you have potentially locked yourself into accepting a salary level that you were honestly [ Read more… ]

Creating value from a negative

From our daily member newsletter on March 6, 2019

The story goes that my grandmother had a marble statue. When it came time to break up housekeeping she decided that this was something she would sell. She thought it would be a good idea to clean it up a bit, but in the process managed to knock off one of the fingers on the hand of the maiden with the bucket. When a prospective buyer came to view this rather unusual piece of art, he was taken with it almost immediately. However, as he examined it closely, he discovered “the flaw” and mentioned it to my grandmother, who without missing a beat told him that this was what showed its age. A product benefit was created from a potentially [ Read more… ]

A focus on the people

From our daily member newsletter on February 20, 2019

More and more when I talk to members considering job opportunities, the question comes up about how to choose between two similar situations. Of course, any two situations are never totally similar. There are always obvious differences in responsibilities, titles and compensation. And, if one of the jobs isn’t local, the situation becomes even more complicated because of family situations involving relocation. If you have been made an offer, chances are they like you. People in a position to choose who THEY want to work with are normally selecting between two or more specific individuals who may both be technically competent to do the job. When push comes to shove, they usually go for the person they want to potentially [ Read more… ]

Coming in second

From our daily member newsletter on February 6, 2019

It can be very frustrating to be told that you were number two. It gives you the feeling that if you had only done something different, presented something in a different way, (worn matching socks) the job might have been yours. If it happens to you more than once, it kind of makes you feel like you are “always the bridesmaid, and never the bride.” But, do you really know if you truly were number two? Perhaps you were number three or four. You just really don’t know, and frankly, IT DOESN’T MATTER. As I have often been heard to say “Close only counts in horseshoes and hand grenades.” Being the first choice is the only thing that wins the [ Read more… ]

Handling customer objections

From our daily member newsletter on January 8, 2019

The sale of big ticket items through personal selling is never easy. When you buy a tube of toothpaste, a pack of chewing gum, or a box of #2 pencils, hopefully you don’t spend a lot of time either thinking about it, or fussing over the details. But, when it comes to buying something like a car, a boat or a house, the devil is in the details. Each of us at this point in our careers is a big ticket item. For any application of our talents, we are just as likely to have too many “buy points” as not enough. Lots of “objections” are raised during an interview process these days. Some of them are serious objections, other [ Read more… ]

Handling customer objections

From our daily member newsletter on October 10, 2018

Anyone involved in personal selling will tell you that one of the more difficult tasks faced by any salesperson is handling customer objections. The easiest customer objections to handle are the ones the customer tells you about. Innocent sounding questions like “What colors does it come in?” can be answered by asking “What color would you like?” If the customer wants red and you don’t have it, you at least know the problem you are facing and can develop strategies to solve it. The worst customer objections to handle are the ones they don’t tell you about. You can see you aren’t making a sale, but you don’t know why. It is a big problem. Of course, the product we [ Read more… ]

What I did on my summer vacation

From our daily member newsletter on October 7, 2018

Remember back at the beginning of time when you would return to school in the fall and would have to write something about what you did all summer? Oh how I envied all those kids who did exciting things over the summer. We didn’t have a lot of money and my father was a plumbing contractor, so we really couldn’t go anywhere during the summer. My father worked 7 days a week and I worked with him 6 days a week. Summer was a time to make money. (And, it was up hill BOTH ways to school. Not only that, but the snow was always 6 feet deep!) Although I suppose I could have written about the work I did [ Read more… ]

Lucy, you got some splaining to do

From our daily member newsletter on September 25, 2018

Down sized, right sized, laid off, fired, reduction in force. I think you have to agree that the world has developed a very colorful vocabulary to describe those things that have caused many of our members to be active in their respective job searches. If one of us went in for an interview and was wearing a cast on one arm, I don’t think that we would hesitate much to explain how it happened. Furthermore, I am pretty sure that we would provide an explanation without any prompting. It is just such an obvious thing that it cries out for commentary. And, as long as it didn’t happen in any embarrassing manner, such as sheer clumsiness, I don’t think that [ Read more… ]

Don’t spill the beans

From our daily member newsletter on September 11, 2018

As financial officers, our natural instinct is to provide full and complete disclosure. It is all part and parcel of our basic honesty. When I was in the Advertising business, now so many years ago, I was often in a situation where I had to inform my boss about something important. He was a brilliant guy, but he honestly had a very limited attention span. My task was to ensure he knew enough that I met my responsibilities, but not tell him SO much that his attention trailed off. If you consider that most of our “meetings” took place between phone calls that he “had to take,” or on the way to the elevator, you can appreciate the complexity and [ Read more… ]

Yakking on the phone

From our daily member newsletter on August 12, 2018

Most of us CFO/Controller types find talking on the telephone one of the more difficult things we do. I believe one of the reasons is that most of our work is accomplished in written form. When we do present our work to the boss or to our peers, it is usually done face to face and to a very large degree, we set the agenda. In other words, we know the topics and the typical questions that are going to be asked and we are prepared for them. It is for this reason that telephone interviews can be difficult for us. (Actually, they are probably difficult for everyone!) If you think about the communications aspects of a telephone interview there [ Read more… ]

Caught by surprise

From our daily member newsletter on August 7, 2018

There is nothing worse in this world than to finally get an interview and to blow the opportunity because someone asked you a question you weren’t prepared to answer. I don’t know why some very obvious questions can take a seasoned financial professional by surprise, but they do. Perhaps we are unprepared because we are not used to others treating us with disrespect. When you control the checkbook, people tend to be nice to you. However, such things as “Why did you leave your last job?,” “How much did you earn in your last job?,” and “Why do you like the color blue?,” are all things that can come up without warning. (Okay, the last one has never come up [ Read more… ]

Lying is so hard

From our daily member newsletter on August 2, 2018

Despite all the financial scandals that we have seen in the past few years, most of us financial types by our nature have a hard time lying. For the most part, it just isn’t part of our DNA. While we may be burdened with many secrets of the organization such as payroll, we get around the questions of others on these topics with silence or a cold glare. (They should know better than to ask us about such matters.) When it comes to job search, we get asked a lot of questions that we would prefer not to answer. The problem is if you don’t answer you won’t be considered for a golden (or perhaps silver or brass) opportunity. Such [ Read more… ]

The truth (as retold)

From our daily member newsletter on July 24, 2018

I know that many of our members are faced with the unpleasant truth that they have been out of work for a significant period of time. Having been out of work myself for almost two years, I know that this unpleasant question of “Why have you been out so long?” gets asked. Like anything else in life, if you don’t prepare a “proper” answer, you will begin to stammer. (Or, sweat!) The natural tendency of financial folks that you need to avoid is the very detailed answer. The good old “primarily due to, partially offset by” approach that we take to providing information is not only a bad idea, it is also unnecessary. As the defense attorney on TV would [ Read more… ]

The truth would probably hurt more

From our daily member newsletter on June 3, 2018

If only those you interviewed with were legally able to tell you the truth about why you aren’t being considered for a particular job. Unfortunately, the things they are allowed to say to you are very limited. Lawyers do really run the world. If we lived in a Jerry Seinfeld world, they would just come out and say: “Aren’t you a little old for that job?” Instead, we have to endure that ever popular comment about us being “over qualified.” Or, perhaps they just didn’t like us. “Boy are you obnoxious. I could never even imagine spending ONE day at the office with you.” Well, perhaps over qualified does sound better. (As Butch Cassidy said: “Don’t sugar coat it Sundance, [ Read more… ]

When the answer is no

From our daily member newsletter on May 21, 2018

Over the course of our careers, as financial people, we become hard wired to never take no for an answer. When a customer claims they won’t pay an invoice, we can come up with “offers they can’t refuse.” When engaged in a debate at work about the appropriate accounting treatment of some expense, we know our facts and argue persuasively, sometimes to the “death.” So, when we are competing for a job we believe we are well qualified for, it is in our nature to get a bit argumentative with the “hiring authority.” Why was it we didn’t carry the day? How is it even possible that we weren’t the most qualified person for the job? What was it in [ Read more… ]

A short play

From our daily member newsletter on May 9, 2018

I don’t know how many of you participated in school plays during your early years, but there is a lot to be said about thinking about the interviewing process as a series of scenes in a play. Of course, the only problem with this visualization is the degree to which the audience is in charge of how the play progresses. Still, if you remember your lines and deliver them well, you can control much of the flow. All you need to do is work out the components and have them ready. Introducing the characters in the play and presenting their backgrounds as part of a story is a difficult thing to write. For those of you who have seen Patton [ Read more… ]

What are your sizzle points?

From our daily member newsletter on April 16, 2018

Very few among us are professional sales folks. It is for this reason that some of the more subtle elements of interviewing can easily go by us. When you decide to make a purchase you often have to justify it to others. When you do, you will find yourself repeating things the salesperson told you about the product. Much as you may cringe at the thought that you need to have a slogan or theme song, you almost do. The question I would have for you is how can you make yourself memorable? How can you communicate what we could call your sizzle points? In all of the interviewing that you do, except your interview with the final and ultimate [ Read more… ]

The dreaded telephone interview

From our daily member newsletter on April 10, 2018

With everyone so busy these days, the dreaded telephone interview is being used more and more. In my opinion, the only purpose for a telephone interview is to do a quick screening of possible candidates before bringing them in for a face to face interview. It is not a good vehicle for totally qualifying candidates, but used effectively it can prevent a colossal waste of time on the part of both parties. Many folks look good on paper, but with a short conversation filled with probing questions, those lacking critical elements can be eliminated. If candidates need to be brought in from great distances it just makes sense to speak with them first. I hope I am being redundant when [ Read more… ]

Hi, it’s me the pest

From our daily member newsletter on April 3, 2018

Probably one of the most difficult issues to resolve when competing for an appropriate job opportunity is how much follow up to do. It is a fine line indeed between ensuring that those making the decision know you have real interest and making a real pest of yourself and changing their decision from yes to no. Decisions seem to take longer and longer today. Add to this the natural reluctance of folks to deliver bad news, and you have the “horns of the dilemma” that we all face. One of the little recognized dangers in doing too much follow up is when you think the interview went well and they don’t seem to be getting back to you. The short [ Read more… ]

Effectively using the non-answer

From our daily member newsletter on March 20, 2018

As you mature and become over qualified for just about everything, it is inevitable that you will be interviewed for a job (of limited income or responsibility) that you would like to have, but fear that you will be deemed too old or having previously earned too much money to be “happy” in. (If they were so concerned with you happiness, you would think they would understand how difficult it is to be unemployed.) Age it has been said is in the mind. I know I don’t feel old, and perhaps I don’t look old. Still, I am old, or at least older than others might think. Even if the number is fairly obvious since I graduated in 1968 from [ Read more… ]

Interrogate or dummy up?

From our daily member newsletter on February 1, 2018

Speaking with strangers is never fun. And, if these strangers are deciding whether or not to hire you, it can be a little stressful, especially if you want the job. There are so many ways to offend and so few ways to ingratiate yourself without appearing overly solicitous. In the classic “damned if you do and damned if you don’t,” the asking of questions during an interview can be very tricky indeed. For those of you who watch a lot of lawyer shows, I hope you know the lawyers’ rule: Never ask a question to which you don’t already know the answer. It is a good rule and one that is applicable here. Questions during an interview need to be [ Read more… ]

The competition is fierce

From our daily member newsletter on November 7, 2017

No one ever said it would be easy. And, when it comes to finding a job after the age of 40, it can easily become a demoralizing situation. For those of us who are even older, like in our 50’s or 60’s, it can be extremely difficult. Let me start you out with the idea that you are no longer the least expensive product out on the market. You bring a wealth of experience to the party, and those on the other side of the desk feel obligated to pay more to you than for someone earlier in their career should they decide to hire you. It’s true, of course, that they should pay more, but what is often missed [ Read more… ]

Handling compensation negotiations

From our daily member newsletter on October 17, 2017

Money makes the world go around, or so they say. If this is the case, can there be any more delicate subject to bring up with a potential employer than your potential salary? There was a comment I heard on “Streets of San Francisco” many years ago that is applicable here: “First liar never stands a chance.” As applicable to salary negotiations, it is always better to let the potential employer put something on the table before you try to improve upon it. It is just good negotiating to find out the relevant range before saying anything. The danger of presenting your salary demands too early in the process is considerable. The acceptable price of anything someone might want to [ Read more… ]

Hidden customer objections

From our daily member newsletter on October 11, 2017

It is a sad fact of interviewing that often times those sitting on the other side of the table hesitate asking questions that you would gladly answer. The kinds of questions I am talking about are things that might be grounds for a lawsuit because they skirt the edge of age discrimination or one of the other laws out there to “protect us.” While it is your decision whether or not to answer questions you know are illegal, the real problem with questions of this nature is that when they are the “elephant sitting in the room,” very little real communication takes place between you and the interviewer unless you get them out of the way. If you had a [ Read more… ]

Phone interviews

From our daily member newsletter on September 27, 2017

Probably one of the most difficult interviews to pull off well is a telephone interview. Let’s start off with the idea that the lack of face to face contact prevents you from seeing if the words and ideas you are presenting are playing well. A live audience is always better. Is the person on the other end of the phone nodding in agreement? Are they rolling their eyes? Even for someone who spends as much time on the phone as I do, it is often hard to tell. Sitting during a telephone interview is probably not a good idea because your conversation will tend to lack energy. This is at least one of the things you can solve. If you [ Read more… ]

Spilling your guts

From our daily member newsletter on August 15, 2017

With all of the flap these days about integrity, I am concerned that members of The FENG, being honest financial types, will again fall into their natural propensity to tell too much about things that are no one’s business. I hope that I can trust you to blather on about all of your technical prowess and your many achievements. I also hope that you will explain at length about all matters that will enhance your candidacy for the position in question. However, when it comes to certain subjects about your past or future, it is perhaps best to “dummy up,” or at worst to say things that will be heard as direct answers. Please understand that I am not suggesting [ Read more… ]

Read any good books?

From our daily member newsletter on August 14, 2017

One of the little recognized facts about interviewing is that the most important part of what you are trying to accomplish in an interview is to make a personal connection with the interviewer. With all of the executive talent floating around these days, starting with the 40,000+ members of The FENG, your ability to distinguish yourself in those precious minutes you have with a decision maker is what is key. I would suggest to you that we tend to be nose to the grindstone, shoulder to the wheel types of people. When we have work, we work. Sometimes for years. We tend not to network during those times, or even to read a few good books. We are just too [ Read more… ]

Rejected out of hand

From our daily member newsletter on August 10, 2017

If there is one thing that is certain about us financial types it is that we always know the answer. Ask us a question and it isn’t long before we are well into the “primarily due to’s and partially offset by’s.” Yet, this major strength of ours and important skill set is an impediment to success at job search. Our perception of the world, much like other human beings, is colored by our experiences, and in our world job change typically hasn’t happened as frequently as it has for many other categories of workers. When I was in my mid-40’s, an art director friend of mine told me that he had already worked at 25 different advertising agencies, some of [ Read more… ]

Always take the high road

From our daily member newsletter on July 31, 2017

America is a great place, isn’t it? Everything is always someone else’s fault. I guess this is why Americans are so quick to sue. After all, we can’t take the blame for that which has happened to us. There were significant mitigating factors. Primarily due to, partially offset by. I’m sure you are familiar with the approach. All right, perhaps I shouldn’t have made those disparaging remarks about the way the boss dressed and how he always came in late, but I only mentioned it to most of his staff. And, I was only kidding. Actually, I am only kidding here. But, I thought I would make the point that it is human nature to come up with some explanation [ Read more… ]

You sure can rattle on

From our daily member newsletter on July 27, 2017

Breathing is a very important activity. And, during an interview, you should be doing a lot of it. The guideline we begin our lives with is the ever popular 90 second announcement. I hope that all of you have mastered this art form. The 90 second announcement is an important tool in your job search because you have so many opportunities to speak briefly with others and impart some wisdom about who you are and what you do. It is also the world’s best answer to that question that begins most interviews: Tell me about yourself. So, find lots of opportunities to practice your 90 second announcement. Primarily due to, partially offset by. Is there any question that we can [ Read more… ]

All things to all people

From our daily member newsletter on July 16, 2017

It is a truth in this world that we get paid the most for doing something that is at the high end of our skill set. For example, you would be willing to pay big bucks to a skilled surgeon to take out your appendix, but you would probably not be willing to let me take out your appendix at any price. Hence, the price you would be willing to pay me would probably be less than zero. Actually, I couldn’t even get the job. If this is all true, then why is it that in the writing of our resumes we try to present ourselves as the ultimate solution to all problems? We may narrow the niche to finance, [ Read more… ]

Am I qualified?

From our daily member newsletter on July 6, 2017

One of my friends used to call me “the can do” guy. (Now he calls me “Mr. Chairman.”) I know he meant it in the nicest possible way and I suppose that in many respects I am the can do guy. There really isn’t much that I won’t tackle. Perhaps it comes from my Midwest self-reliance or the fact that I worked construction in my youth. (Or perhaps it is my wasted adulthood as a sailor?) All of this leads me to believe that regardless of what it says in most job postings, I know that with enough time there are few issues that I couldn’t solve. (And, they would be lucky to have me!) However, am I really qualified [ Read more… ]

What do companies want?

From our daily member newsletter on June 26, 2017

  I have written on many occasions about how to structure your resume. I have also written about bringing your resume through stages of development. Like any selling document it is essential that you keep it growing and fresh. Going through the birth pangs of building your resume can often feel like you are taking out your own appendix without the benefit of anesthetic. (Actually, it is a little more painful.) Still, without this important document looking its best you are going to be hard pressed to be selected out of a batch of 200+ resumes. After you have the framework easy to read (there are model resumes out on our website), and you have polished the prose, the next [ Read more… ]

The truth, as retold by ….

From our daily member newsletter on June 22, 2017

I am always impressed by the eternal truthfulness of the many members of this august body. Unfortunately, it is one of the many things about us as financial folks that gets in the way of our finding a new job. As many of you know, I spent 9 years as Chief Financial Officer of an advertising agency. I won’t say from this public platform that I worked with a bunch of liars (please keep in mind that I didn’t say this), but it often felt like those around me were lying even when it wasn’t necessary, just so they wouldn’t get out of practice. Kind of like on that old TV show “Get Smart” — Would you believe??? Anyway, the [ Read more… ]

Snatching defeat from the jaws of victory

From our daily member newsletter on June 12, 2017

So, you have actually done it. A company has put you through the wringer and forced you to interview with just about everyone at the firm. You have beaten the competition to a pulp. You are standing all alone in your victory. Now comes the moment of truth. They ask you for references. Like you didn’t know this was coming. Let’s start with the idea that it is a commonly held belief that no one gives references that will say anything bad about them. This is the high standard to which you are going to be held. So, choose your references carefully. The rub comes in when they ask you for specific kinds of references. So, in the hopes that [ Read more… ]

Phones don’t bite

From our daily member newsletter on June 7, 2017

One of our chapter chairs called me recently, and as usual when he calls, we had a wide ranging conversation about members of The FENG, friends (sometimes these two overlap), and family matters. There generally aren’t many moments of silence since we always have so much to talk about. Since we are both networking maniacs, it is sometimes hard for us to understand why folks find it so difficult to network. Surely picking up the phone and at least calling other members of The FENG can’t be difficult. (This was the topic that we discussed at length.) Then it hit me! Some of our members must think that phones have teeth. What else could it be? Surely everyone in The [ Read more… ]

Job leads versus the job market

From our daily member newsletter on June 4, 2017

It is a true fact (as opposed to a false fact) that most people over value job leads. Perhaps I have said this before, but the real deal is networking, networking and more networking. That said I thought it might be of interest to all of you for me to share my own personal theories as to why published job leads all seem to be out of town and/or require unusual skills. Back in the bad old days before the Internet, job seekers here in the Northeast had the Sunday New York Times and the Tuesday Wall Street Journal to drool over. The Sunday New York Times had a lot of 2 line ads, which now based on the wisdom [ Read more… ]

It must make sense (to them)

From our daily member newsletter on May 22, 2017

When I was in my mid-30’s, I had the great honor of being treasurer of my congregation, a job I held for 4 full years. It is probably true that I lean towards all consuming jobs. Or, perhaps I just try to do a good job even when I am not getting paid. Nonetheless, I discovered a lot about human nature performing this often times thankless task. The congregation had a very long list of “members” who were behind in their payments. So, I set about to call all of them. Sure, I tried writing to them, but I found that the only way I got any kind of response was by picking up the phone. Most folks were very [ Read more… ]

Do you know who I am?

From our daily member newsletter on May 21, 2017

There is an extended joke I heard a while back about a man who experienced a flight cancellation. As a matter of fact, he was not alone. The line was long and as the minutes turned to an hour, he was getting angrier and angrier. When he finally got to the head of the line he demanded to be rebooked immediately. When he met with resistance to this idea, he screamed at the ticket agent: “Do you know who I am?” Without missing a beat, the ticket agent grabbed her microphone and announced to the assembled crowd: “I have a man at the head of the line who doesn’t know who he is. If you recognize him, please come forward.” [ Read more… ]

Help, I’m trapped in a nut shell!

From our daily member newsletter on May 18, 2017

There is no greater challenge in this world than summing yourself up in 90 seconds or writing a proper summary for your resume. As many of you know, I was CFO of an advertising agency in the 1980’s. Initially, I used to wonder why the creative folks got paid so well. As I got more and more into who we were and what we did, it became a little more obvious how difficult it was to create the essence of a product or service in a 30 second commercial or in a print ad. Here you are a product and/or service with 20+ years of work experience. There are so many delightful aspects to who you are and what you [ Read more… ]

Don’t call me, I’ll call you

From our daily member newsletter on April 16, 2017

I have been trying to do a better job of keeping up with my email these days. I must admit that from time to time I have fallen very far behind. (My personal record is 600 or 800 unanswered after one of my vacations, but that was a long time ago.) Sure, I know all of you can appreciate how much email I get and are forgiving if I fall behind, but I sort of feel that I have made a commitment and I should make every effort to get back to those who need my help on a timely basis. Having been out of work myself for almost two years back in 1991-1992, I know how it feels. I [ Read more… ]

Telephone sales

From our daily member newsletter on April 12, 2017

If getting up in front of a large group and doing your elevator pitch isn’t bad enough, giving it over the phone is worse. At least in front of a group, large or small, you have some visual feedback as to whether or not it is going over well. Add to this that many folks call you from cell phones with “CB radio” quality connections (i.e. you can’t talk unless they stop), and you have a communication challenge of the first order. There are several suggestions I have heard over the years and some that I use that I will share with you tonight. The first thing to keep in mind is that you never know when an important call [ Read more… ]

Reinventing yourself

From our daily member newsletter on March 29, 2017

During every recession, there are typically specific industries that experience more declines than others. One of the truths about the job market is that in any piece of time, one or more industries are usually singled out “for punishment” and lots of folks in those industries lose their jobs all at the same time. For those of us who remember the dot.com bust, pre-bust if you weren’t working for a dot.com you were considered stupid. Post-bust, having been at one proved you were stupid. As they say, you can’t have it both ways. Not much you as an individual can do about industry cycles. If you were a mortgage industry financial professional, it is pretty clear that a large number [ Read more… ]

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