The golden rule – revisited
As you all know, I get a lot of email. Most of it is actually pretty routine. There are the inevitable members asking me to reset their password for our website or to have their email address changed. Each week I also get a few good news announcements. (I always enjoy being the first to know. Okay, you can call your significant other first.) It is rare that I get a note indicating that members are being unresponsive to one another. Yes, I am sure it happens a lot. And, sure, you can write it off to the fact that we have gotten to be a large organization, but frankly, I cannot and will not ever accept that as an [ Read more… ]