Talking on the phone
Most of us in the financial community find talking on the telephone to be one of the more challenging things we do. I believe the primary reason is that most of our work is accomplished in written form. When we do present our work to the boss or to our peers, it is usually done face to face and to a very large degree, we set the agenda. In other words, we know the topics and the typical questions that are going to be asked and we are prepared for them. It is for this reason that working the phone can be difficult for us. (Actually, it is probably difficult for everyone!) If you think about the communications aspects of [ Read more… ]