Topic: General Posts
Subject: Credit card acquirers / Merchant card processing
Greg BrinksMember: 2010
Posts:
3 Submitted on 09-25-12 4:43 pm
Message:
I'm interested in networking with anyone who has gone through the process of evaluating candidates for credit card acquiring bank / merchant card processing services for a multi-store retail location. I'd like to understand how you went about evaluating candidates and would like to hear about things to watch for in switching acquiring banks and/or card processors.
Replies
Brenden Hill Member: 2010
Posts:
10 Subject: Re:Credit card acquirers / Merchant card processing
Submitted on 09-26-12 5:56 pm.
Message:
Hi Greg
Let me put some structure to my thoughts and I'll post ASAP. In the interim and not to state the obvious have you called your current processor to see if they will lower your rates and fees? I called ours several months ago and while they couldn't lower rates across the board (for all card types) I was able to get a rate reduction. Just a thought.
Regards
Brenden
Amy Cooper Member: 2012
Posts:
3 Subject: Re:Credit card acquirers / Merchant card processing
Submitted on 09-27-12 11:22 pm.
Message:
Hi - if you need some help talking through pricing, please let me know. I've done a great deal of pricing - and analysis. If you're trying to understand the logistics of how multi-sites work, i may not be that much help (had only one point of sale).
Greg Brinks Member: 2010
Posts:
3 Subject: Re:Credit card acquirers / Merchant card processing
Submitted on 10-02-12 5:09 pm.
Message:
Brenden:
We have included our current incumbent in the RFP recipients. While I'm trying to lower fees, I'm also trying to improve service, which has not been as good as we would like with our current provider.
I'd be happy to see any other advice you have on this.
Greg